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Error with help files when virtualizing Office 2007

Updated: 29 Jul 2010 | 2 comments
tjwest's picture
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This issue has been solved. See solution.

After virtualizing Office 2007 using SWV agent 6.1.4063 and Single Program capture, I receive errors when trying to access the help file in any Office application:

When clicking on the Help link or pressing F1 in any Office application, the following error appears: "There is a problem with one or more installed help files. Please repair your Office installation and try again."

Clicking OK removes the error, causing no other loss in functionality, but this would stink for the user who needs to access the help file.  Has anyone else experienced this error and/or know how to resolve it?

Thanks in advance.....

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Jordan's picture
08
Jul
2009
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https://www-secure.symantec.c

https://www-secure.symantec.com/connect/articles/v...

If a forum post solves your problem please flag is as the solution

tjwest's picture
08
Jul
2009
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I've read that article 1,000 times..........

.......and somehow I forgot that was in there.  Thanks for the smack up side the head   ;-)