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error in installation

Created: 29 Apr 2013 • Updated: 29 Apr 2013 | 9 comments
This issue has been solved. See solution.

error occur in the sep client installation. find the snap of error

error.JPG

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consoleadmin's picture

Check it and try the step

Unable to install SEP on Windows 7 machine as the Base Filtering Engine Service is not started

Article:TECH178173  |  Created: 2012-01-03  |  Updated: 2012-11-26  |  Article URL http://www.symantec.com/docs/TECH178173

 

Error Code 0x80070424 with Windows Firewall and "Base Filtering Engine Service" Not available in services database list.

http://blogs.technet.com/b/asiasupp/archive/2011/1...

Thanks.

SOLUTION
Ambesh_444's picture

Hello Sanjeev,

Please let me know on which OS you are trying to install sep.

Even please check with below steps.

 

Download the registry files (You can also export HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE from another working Win7 PC)
1055.BFE.reg

0677.mpssvc.reg

Launch and import them to registry

Restart your PC

Now,open RUN and type

regedit and click ok

go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\BFE

Right click on it-permissions

Click on ADD and type

Everyone and click ok

Now Click on Everyone

Below you have permission for users

Select full control and click ok

Now,open RUN and type services.msc and click ok

start base filtering engine service and then windows firewall service 

Good luck

Note:Modifying REGISTRY settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of REGISTRY settings can be solved. Modifications of these settings are at your own risk...

 

Thank& Regards,

Ambesh

"Your satisfaction is very important to us. If you find above information helpful or it has resolved your issue. Please don't forget to mark the thread as solved."

W007's picture

hello,

Look this artical

Symantec Endpoint Protection does not detect network applications if Base Filtering Engine service is stopped

Article:TECH161309  |  Created: 2011-05-31  |  Updated: 2011-06-28  |  Article URL http://www.symantec.com/docs/TECH161309

https://www-secure.symantec.com/connect/forums/sep...

https://www-secure.symantec.com/connect/forums/bas...

 

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

Sanjeevmehra009's picture

thanks for quick revert. os - window7.

i check and execute the above links.

Ambesh_444's picture

Hello,

Have you recieved your answer.

 

Thank& Regards,

Ambesh

"Your satisfaction is very important to us. If you find above information helpful or it has resolved your issue. Please don't forget to mark the thread as solved."

SameerU's picture

Hi

You will have to enable Base Filtering engine service to install the same.

Regards

 

zafar1907's picture

Hi,

Please download RestoreBFE.exe from: 

http://download.bleepingcomputer.com/sUBs/MiniFixe...

Double-click on the downloaded file. It should only take a few seconds to run. 
When complete, it will say .. "Done! Please check if BFE service is running now"

 

Check and confirm the solution.......

Thanks and Regards,

Mohammad zafar

Please Mark as solution if this comment solved your Issue....

Sanjeevmehra009's picture

Issue has already closed, thanks once again.