Client Management Suite

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  • 1.  Error in logviewer after migration.

    Posted Nov 11, 2011 08:11 AM

    Recently I migrate from NS 7.0 to 7.1, and I redirect all agents to new NS 7.1.

    The machine did upgrade with sucess, but I got view a lot errors in logviewer.
     
    This is one only.
     
    <event date="Nov 10 20:06:51 +00:00" severity="1" hostName="SERVERNAME" source="Altiris.TaskManagement.ClientTask.*" module="w3wp.exe" process="w3wp" pid="7400" thread="1113" tickCount="548658605"><![CDATA[BaseXmlHttpCallback Exception: System.Exception: An exception occurred while executing the request ---> System.Exception: System.Xml.XmlException: Unable to find node named "statusEvt".  Found node "" instead
       at Altiris.DotNetLib.Xml.XmlTextReaderHelper.MoveToExpectedNode(XmlReader r, String nodeName)
       at Altiris.TaskManagement.Common.ClientTask.Events.AltirisServerClientTaskRunEvent.OnFromClientXml(XmlTextReader r, String nodeName, AltirisResourceGuid resourceGuid)
       at Altiris.TaskManagement.Common.ClientTask.Events.AltirisServerClientTaskRunEvent.FromClientXml(XmlTextReader r, String nodeName, AltirisResourceGuid resourceGuid)
       at Altiris.ClientTask.Server.ClientTaskServer.ProcessPostClientStatusXml(AltirisResourceGuid resourceGuid, String statusType, XmlTextReader r)
       at Altiris.ClientTask.Server.ClientTaskServer.ProcessPostClientStatusXml(String statusXml)
       at Altiris.DotNetLib.Sockets.SecureRemoting.SecureRemotingServer.ProcessRequestObject(Object work)
       --- End of inner exception stack trace ---
       at Altiris.DotNetLib.Sockets.SecureRemoting.SecureRemotingClient.SendRequestI(String service, Hashtable input)
       at Altiris.DotNetLib.Sockets.SecureRemoting.SecureRemotingClient.SendRequest(String service, Hashtable input)
       at Altiris.ClientTask.Server.HttpHandlers.WebClientApiManager.ProcessPostClientStatus(XmlTextWriter wr, NameValueCollection queryValues, Stream requestStream, Int32 contentLength)
       at Altiris.ClientTask.Server.HttpHandlers.PostStatus.WriteResponse(XmlTextWriter wr)
       at Altiris.TaskManagement.Common.XmlHttp.BaseXmlXmlHttpCallback.WriteResponseRaw(XmlTextWriter xwr)
       at Altiris.TaskManagement.Common.XmlHttp.BaseXmlHttpCallback.ProcessRequest(HttpContext context)]]></event>
     
    Thanks.


  • 2.  RE: Error in logviewer after migration.

    Posted Nov 11, 2011 08:25 AM

    Please read next KB article:

    http://www.symantec.com/business/support/index?page=content&id=TECH47665

     

    Regards,

    Dmitri



  • 3.  RE: Error in logviewer after migration.

    Posted Feb 02, 2012 10:04 AM

    I have only error messages about:

    Failed to process event; Failed to process NSE - has been blocked by the Host Resource Blacklist

    EventQueueDispatcher::Dispatch

    Failed to import resource from the XML

    It is probably not related with the software page problem.