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Error LU1863

Created: 01 Aug 2011 • Updated: 01 Aug 2011 | 5 comments
This issue has been solved. See solution.

Hi All,

 

I getting error message when i used to update the PTP & NTP definitions... The error message like, Please free up your disk space and do live update..

whats the actuall problem.? can anyone help me..i attached  screen shot also...

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Rafeeq's picture

do you use proxy in  your network? like ISA firewall?
go to control pannel.

open liveupdate; enter the proxy settings

or

open liveupate make it interactive

start

run

type luall.exe

try downloading smaller components; seems like u r firwall is blocking it....

SOLUTION
kp.ashok87's picture

In Windows7 i  cant findout the liveupdate option..plzz pllz where is the excate location?

Rafeeq's picture

if you open the control pannel you should see liveupate listed...

do you see liveupdate in the add/remove programs? you can download it frm here

http://www.symantec.com/business/support/index?page=content&id=TECH74250

Mithun Sanghavi's picture

Hello,

Please check this:

 

"LU1863: Insufficient free disk space" occurs when attempting to run LiveUpdate, even with adequate available disk space.
 
 
Also, please check the Following:
  • Ensure that you are able to "ping" update.symantecliveupdate.com
  • Use "tracert" on the LiveUpdate server, to see how long it takes to reach the server
  • Ensure that the proxy settings are configured properly.
  • Uninstall and reinstall the LiveUpdate component

Also check if you can Use a web browser to visit www.symantec.com and give the web filtering software permission. Run LiveUpdate again.

 

Hope the above steps are of some help!!!

 

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

kp.ashok87's picture

Thank you.. .. i tried those steps also..