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Error Mapping Drive

Created: 30 Jun 2009 • Updated: 21 May 2010 | 5 comments
This issue has been solved. See solution.

Hi,

I have used Backup Exec System Recovery on a Windows 2003 Server to make backups. The backups are placed on a Windows XP machine and are done by using a share on the Windows XP Machine.

My problem is when I try to do a restore. After booting on the SRD disk version 8.53 i am not able to map the share drive on the Windows XP machine. It says wrong username or password even though it is correct.
I can map a drive on antoher Windows 2003 Server.

The only way I can map the drive on the Windows XP machine is to start regedit on the machine booted with SRD and then set
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\lmcompatibilitylevel to 0 instead of the default 3.

Is there a way to make XP accept lmcompatibilitylevel 3 so i dont have to start regedit to do a restore??

Thanks,
Jacob

Comments 5 CommentsJump to latest comment

Chris Riley's picture

What's the specific error you see?

Have you tried changing this value on the XP machine itself? More info here:

http://technet.microsoft.com/en-us/library/cc96064...

jacobhogh's picture

Hi,

Yes i have tried to set the same setting on the Windows XP machine to 3.

I have tried from a command prompt on the machine booted on the SRD disk to do the mapping:
net use z: \\10.30.70.102\backup /USER:10.30.70.102\backup

When asked for backup the correct password is given.

The error is then:
System error 1326 has occurred.
Logon failure: unknown user name or bad password.

If using command
net use z: \\10.30.70.102\backup /USER:10.30.70.102\backup backup

The error is:
Error 86 - the specified network password is not correct

Chris Riley's picture

Have you tried going to Network-->Map a Network Drive? Does this work?

jacobhogh's picture

Hi,

Thank a lot for your answers.
I looked in the Microsoft article and found out that the time difference between the two machines must not be over 0,5 hour.
I checked and the machine booting with the SRD disc was one year off. When setting this correct i was able to do the mapping.

Thanks,
Jacob

Chris Riley's picture

OK, thanks for confirming. Please mark this thread as solved.

SOLUTION