Endpoint Protection

 View Only
  • 1.  error message

    Posted May 09, 2011 02:44 AM
      |   view attached

    hi all,

    i am unable to formatx pendrive, please go through the screen shot and adivse me best one. Thank you,



  • 2.  RE: error message

    Broadcom Employee
    Posted May 09, 2011 02:55 AM

    Looks like the drive is not broken (not seen in the disk management) , you may also need to check the windows (Microsoft forum)



  • 3.  RE: error message

    Posted May 09, 2011 08:19 AM

    Why do you  think that it is a SEP or  Virus related issue? It could be an OS related issue...by the way, have you tried to connect  it to another computer, and  then try to re-format???



  • 4.  RE: error message

    Trusted Advisor
    Posted May 09, 2011 08:21 AM

    Hello,

    Upon Checking the Screenshot, we can see that SEP is running as Managed SEP.

    Are you facing this issue, evern when you uninstall SEP from the machine?

    This is not a Symantec Issue.

    Try Contacting the Manufacturer of the USB Pen Drive

    However, Try 

    Right Clicking My Computer and Choose Manage 
    Then at Computer Management choose Disk Management 
    At Disk2 Right Click at your "Protect Removable Disk" ex: "Removable Disk (F:)" 
    and Choose "Change Drive Letter and Paths for ....." 
    Simple Click "REMOVE", then Click "ADD", simple .... 
    Try to Format Yours then Try to Copy Another files



  • 5.  RE: error message

    Posted May 11, 2011 01:36 AM
      |   view attached

    Hi,

    Still I'm unable to format kindly look at the screen shot and advise me.

     

    Thank you,



  • 6.  RE: error message

    Broadcom Employee
    Posted May 11, 2011 01:45 AM

    contact the USB vendor, they can help you,