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Error Message - EV

Created: 26 Nov 2013 | 6 comments

We are using Low Cost Storage (LCS – Nexenta) for enterprise Vault 10.0.2 for Exchange. I could see the below error message on our servers in the Symantec Enterprise Vault. Any actions need to be taken?

 

Source:        Enterprise Vault
Date:          11/26/2013 10:38:34 PM
Event ID:      7116
Task Category: Storage Archive
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      EVServer Name
Description:
Failed to access file '\\XXXXXXX.DVS'.
 
Reason: The specified network password is not correct.  (0x80070056)
Operation: CREATE
Reference: CNTFSStorageDeviceWriter::StoreUserPart

For more information, see Help and Support Center at http://entced.symantec.com/entt?product=ev&language=english&version=10.0.2.0&build=10.0.2.1112&error=V-437-7116
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Enterprise Vault " />
    <EventID Qualifiers="49156">7116</EventID>
    <Level>2</Level>
    <Task>39</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-11-27T03:38:34.000000000Z" />
    <EventRecordID>580260</EventRecordID>
    <Channel>Symantec Enterprise Vault</Channel>
    <Computer>EVServer Name</Computer>
    <Security />
  </System>
  <EventData>
    <Data>The specified network password is not correct.  (0x80070056)</Data>
    <Data>\\XXXXXXXXX.DVS</Data>
    <Data>CREATE</Data>
    <Data>CNTFSStorageDeviceWriter::StoreUserPart</Data>
  </EventData>
</Event>rt Center at http://entced.symantec.com/entt?product=ev&language=english&version=10.0.2.0&build=10.0.2.1112&error=V-437-7116

Operating Systems:

Comments 6 CommentsJump to latest comment

RahulG's picture

The Error might ocuur due to faulty connecion to the storage device. Check how often the error is generated if it had just occured once I guess you may Ignore it .

San_Bangalore's picture

It has repreated on multiple servers and multiple times.

RahulG's picture

The error is moslty caused by an Environmental issue . Is the error generated for the same DVS file or is it for multiple DVS ? It can be that some DVS files are missing from the storage location and user is trying to retrive them.

A_J's picture

Is there any other error logged following the one you specified ..??

If this error is occuring multiple times, If yes i would suggest to collect dtrace of archive task and storagearchive.

A_J's picture

And i guess this event is occurring when the schedule archive happens ???

A_J's picture

Hello,

 

Do you still see the events logged on the ev server