Video Screencast Help

error message JV2WWX1

Created: 19 Jan 2014 | 5 comments

Error message JV2WWX1 was sighted on the actual IBM Ultrium Tape Device (Server 2008 R2 with BackupExec R3)

I could not find out any info on this error but it appears to refer to the fact that the Tape Device needed cleaning.

Put a cleaning tape through and the tape was recognised and we were able to run a backup on the device.

Operating Systems:

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pkh's picture

Is there still a problem?

DaranDazza's picture

No problem - all looks good - i just posted this to help out anyone who may have a similar problem

Larry Fine's picture

Where did you see error number JV2WWX1?  I have never seen that before.

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DaranDazza's picture

I am a remote support tech and the non technical person (very non-technical) on the other end of the line assured me that it was on the Tape Device - however I believe that it was a message on the server monitor as the tape device does not have the capability to display this message in its entirety.

Larry Fine's picture

Any chance that is a service tag for a Dell Poweredge T420 server? Maybe with an internal tape drive?

I haven't seen a tape drive capable of a message like that either.  IBM drives typically have a single character display.

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