Endpoint Protection

 View Only
  • 1.  Error Message - Local Enterprise Management Console

    Posted Nov 05, 2010 06:37 AM

    Hi,

    I get this error when I try to open the Enterprise Management Console on my local PC

    The Symantec Endpoint Protection Manager cannot display some parts of the management console
    because your computer runs one or more incompatible Java Runtime Environment (JRE) versions.
     
    Please uninstall all incompatible JRE versions (1.6 update 10 and greater). Uninstall the remote console, and then reinstall the remote console.

    To use your existing JRE with limited console access, use Internet Explorer and enter the following URL: http://server01:8014/Reporting

    I have checked around this site and it seems that one or two people have had this before, but it seems there is no solid solution.

    Can anyone help?

    Thanks in advance

    Declan



  • 2.  RE: Error Message - Local Enterprise Management Console
    Best Answer

    Posted Nov 05, 2010 07:07 AM

    Uninstall the java version and sepm console from add/remove programs

    open IE

    http://servername:9090
     

    this will install java and also webconsole.

    if you are on win7 or vista

    right click on the console icon and select run as; check if that works.



  • 3.  RE: Error Message - Local Enterprise Management Console

    Posted Nov 05, 2010 07:23 AM

    Yep, that seemed to do the trick.  I had the wrong version of Java

    Thanks!

    Declan