Error Message When editing a Resource
Updated: 22 May 2010 | 1 comment
Everytime I try to edit as Asset like adding location, account information etc. I get the following error and none of my changes are saved.
An error occurred saving changes. "A resouce with a duplicate filed" winin the 'Identity' data class already exists in the system."
Any idea how to avoid this or what needs to be done to elimate this issue. There are times I need to edit the resource for information that is not pulled from the inventory.
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Just a guess but...
The asset you are working on has a duplicate in the database even if it is a Blank or null Value in the System Number field. To test that this is the issue, make your changes to the Asset and then before clicking apply, click the yellow star to the right of the system number field. This should generate a System Number that is unique. Then Click save. If you are error free at this point, then you must implement one of the following solutions. If you have errors, I was wrong.
John Golembiewski
Midwest Practice Principal
ITS Partners
Jgo@itsdelivers
John Golembiewski
Midwest Practice Principal
ITS Partners
Jgo@itsdelivers
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