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Error Messege: unable to perform read from client socket, connection may have been broken

Created: 29 Jun 2008 • Updated: 21 May 2010 | 1 comment

Hi,

I'm using netbackup 6.52 when trying to backup a Windows 2008 server I receive to following error:

Error bptm(pid=1388) unable to perform read from client socket, connection may have been broken

 

 

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Karthikeyan Sundaram's picture

Rubi,

 

    Check the following in your 2008 Veritas Client

 

  1.     Client can able to connnect the Master server by ICMP & BPRD port
  2.     Client Service is running in the Client.
  3.     Client is pointed to the Backup Server(Master Server) that is going Backup the Client.

Thanks, Karthikeyan Sundaram.