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"An error occurred while creating the deduplication storage folder" with Backup Exec 2010 R2

Created: 27 Jun 2011 • Updated: 02 Aug 2011 | 6 comments
Onins's picture
This issue has been solved. See solution.

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Onins's picture


Thank you very much for this solution. On the second link that you gave, how can I confirm that the Backup Exec Service Account (BESA) permissions, groups and user rights are applied correctly. Where do I go to locate on this. Can you give me some steps on where I can check on this.

Many Thanks,


Onins's picture

Thanks again, but in my case the setup is just in a test environment with no active directory. Simply the media server and a Dell storage intended for the dedup storage folder. 

Alessio Alessio's picture

If is not in domain check the same thinks in the local policy:

Start --> Run --> write "gpedit.msc"

Go to Computer Configuration --> Windows Settings --> Security Settings --> Local Policy --> User Right Assignment .

<b>I hope my post is helpful</b><br> Mark as a solution if you solve with my suggestion

Onins's picture

Hi Alessio,

Thank you very much for the solution. Indeed very helpful!!!