Video Screencast Help

Error occurring on IE

Created: 26 Jul 2012 • Updated: 26 Jul 2012 | 1 comment
This issue has been solved. See solution.

A new error started to occur recently on a few peoples machines.  When a user would click on a servicedesk link an error window would pop up stating "Window win_DivLoadIframe is already registered in the DOM!  Make sure you use setDestroyOnClose() or destroyOnClose: true in the constructor".  This only occurs on IE and not in Chrome or Firefox.  Any ideas on what is causing this?

Comments 1 CommentJump to latest comment

jvenuto's picture

This was an issue with IE addons namely PricePeep in the instance that was causing the error popup.  Strange it only occurred in servicedesk but its working now.