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Error with PE and Intel(R) ICH9 SATA AHCI Controller driver

Updated: 25 Aug 2010 | 8 comments
Mikster's picture
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Hi,
 
I am getting a error message when using PE for a Dell GX755, i have added what i think is the correct driver, but, no joy :(
 
error message
 
"Drivers could not be found in the PreOS for the following devices:\x0D\x0A\x0D\x0AManufacturer: \"Intel\", Description: \"Intel(R) ICH9 SATA AHCI Controller\", PCI Vendor: 0x8086, PCI Device: 0x2922, PCI Subsystem: 0x2111028\x0D\x0D\x0A" }
 
I am also using Dell d630 laptops, the PE works well, so i know its not the Ghost 2.5 install.
 
Anyone had this problem or better still got a fix?
 
Thanks
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Jamez B's picture
30
May
2008
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I had a similar problem with the dell sata ahci drivers, here was the solution that worked from me.

"Go to c:\doc&sett\all users\application data\symantec\ghost\template\common\windrivers folder and search for the string "2922". If you open one of these INF files you'll see that Class=hdc instead of usual Class=SCSiAdapter. Change that line ro read Class=SCSIAdapter then go to the root folder of this driver and delete file called drivers.manifest.txt. Restart GBW, go to Winpe editor and select any Winpe config. When you go Storage drivers tab you should see this driver appearing on the list. Select it and go OK. Once finished your Winpe preos is ready to be used from the Console."

I have edited the string to represent your problem.  This was sent to my by the very helpful Eugene.

Mikster's picture
02
Jun
2008
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no joy still getting the same error.
 
Status = 1, Fatal = "Drivers could not be found in the PreOS for the following devices:\x0D\x0A\x0D\x0AManufacturer: \"Intel\", Description: \"Intel(R) ICH9 SATA AHCI Controller\", PCI Vendor: 0x8086, PCI Device: 0x2922, PCI Subsystem: 0x2111028\x0D\x0D\x0A" }
 
 
J_Keen's picture
02
Jun
2008
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Hi, I had this exact same problem, we got around it oddly enough by choosing a DOS preOS instead of WinPE.
 
Also add the following switches to the task: -noide -nousb -ffx -fni
 
And check the SATA settings in BIOS are set to compatability mode instead of AHCPI
crossbones's picture
24
Feb
2010
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Changing the virtual

Changing the virtual partition PreOS to DOS worked for me. I didn't need to change anything else. Thanks.

Crystal
FPICJAX-Data Center
www.fpicjax.org

Mikster's picture
02
Jun
2008
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Thats a shame,
 
The Dos bit is working, ghost suit 2.0 was working fine with Dos but its the winpe i really want to get going.
 
And Winpe is working with my D630 laptops. just this cursed intel driver!
Eugene Manko's picture
02
Jun
2008
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Hi Mikster,

AHCI controller drivers are generally not a problem and can be ignored but because our VP building code tries to help you by not going into Preos that will potentially not even boot or not connect (ie. no network or mass-storage drivers) hence why you get this error.
Fix is simple enough: a) either update a driver and auto-rebuild pci.manifest.txt from GBW or b) ignore particular device ID as described here.

Unfortunately a) will not work for you. I have posted updated Intel.82801 driver to a few people but ID 0x2922 is still not included in it so you only option is b).

We will be smoothing the process of adding extra "to skip or to ignore drivers" to GBW in the next LiveUpdate.

Cheers.

Mikster's picture
03
Jun
2008
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Eugene,
 
I copyed the default winpe settings and created a boot winpe for our enviroment.
 
i then added the lines
 
} {
    0x8086 = {
        0x2922 = (0x2111028\x0D\x0D\x0A)
       
   }
}
 
to the pci.manifest.txt and refeshed the file in GBW
 
This seems to have solved the problem, thanks for your help :)
 
 
When will the next update be released?