Endpoint Protection

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  • 1.  Error: "Scan Engine Error 0x20000058"

    Posted Dec 18, 2007 11:09 PM
    Hi...
     
    I get the Error: "Scan Engine Error 0x20000058" when scanning with Symantec AntiVirus Corporate Edition when attempting to execute a full scan of on a MS XP Home Edition.  I have removed the v9 version and reinstalled it, then uninstalled it and install the v10 version but in every case the scan engine will not start?\
     
    I have googled the message and read many items that suggest to start and restart the Antivirus engine using the Services application...but in my case that did not resolve the problem.
     
    Any suggestions....is it a registry issue..or what
     
    Cheers
    Roger


  • 2.  RE: Error: "Scan Engine Error 0x20000058"

    Posted Dec 19, 2007 07:20 PM
    Hi Roger,

    The main cause of this error was addressed in a maintenance patch.


    Title: 'Error: "Scan Engine Error 0x20000046" or "Scan Engine Error 0x20000058" when starting a manual or a scheduled scan'
    Document ID: 2005030314150448
    > Web URL: http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2005030314150448?Open&seg=ent

    There are a few options in this document on how to fix the issue.  If the cause is different, then please post more information for the community to work together to resolve.