Workflow Soluiton

Has anyone gotten this error when clicking Process Viewer from the Process Manager home page?

Error retrieving user from database.

at LogicBase.Ensemble.Userman.Userman.LoginUser(String email, String password, String instancename) at LogicBase.Ensemble.GlobalHelper.PerformAdminLogin() at LogicBase.Ensemble.Permissions.PermissionHelper.GetReferenceID(PermissionType permType, String referenceName) at LogicBase.Ensemble.Portal.ServiceCore.UserPersonalization.GetUserPersonalization(String PageID, String UserName) at LogicBase.Ensemble.Portal.ServiceCore.PersonalizationProvider.LoadPersonalizationBlobs(WebPartManager webPartManager, String path, String userName, Byte[]& sharedDataBlob, Byte[]& userDataBlob) at System.Web.UI.WebControls.WebParts.PersonalizationProvider.LoadPersonalizationState(WebPartManager webPartManager, Boolean ignoreCurrentUser) at System.Web.UI.WebControls.WebParts.WebPartPersonalization.Load() at System.Web.UI.WebControls.WebParts.WebPartPersonalization.LoadInternal() at System.Web.UI.WebControls.WebParts.WebPartManager.OnInit(EventArgs e) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Control.InitRecursive(Control namingContainer) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

We had a similar problem when we didn't install the default admin@logicbase.com user when installing processmanager.
You can check if the user exists by looking directly at the database.

I see that user in the User table.  I'll have to open a ticket with support.

did you get this resolved yet?