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Error Schedule - Robot is an invalid residence for Disk Staging Schedules

Created: 18 Dec 2012 • Updated: 20 Dec 2012 | 5 comments
This issue has been solved. See solution.

Hi, 
 
Our Master server is at 7.1 version running on a solaris Zone box.  Also we have one NetApp filer with Direct SAN connectivity to tape library , where as Master server being a Zone box dont have any direct SAN connectivity to library.  Issue is here , NetApp volumes of that Filer are backing up to tapes successfully through NDMP from this master server , but we are unable to vault the data in  Basic Disks to tapes , which are also NetApp volumes from the same filer , leaving us at "" Error Schedule - Robot is an invalid residence for Disk Staging Schedules ""  while configuring Disk Staging Policy. Even we tried Vault , but same error related to storage connectivity. Also Since we cannot take the normal server backup to tapes in this scenario, we are taking to Basic Disk [ NetApp Volume ].and planning to vault the data to tapes for releasing disk space.

 Here can you please let us know the alternative suggestions for vaulting that Basic disk to tapes , as NDMP backup of volumes is running fine . Also can you please describe the ACSLS and whether that helps us in this situation. Thanks for your help !

 

Regards,

Satish Kumar

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Comments 5 CommentsJump to latest comment

Nagalla's picture

hi Satish,

as per my undestanding , you have created the Basic disk using NetApp volume, and trying to duplicate images in basic disk to tape.

could you provide the screenshot of the error.exactly where you are getting this.?

do you have robot, and media manager storage unit conifigured?

 

ACSLS is the server that is used to manage the ACS tape librarys, if you have the ACS tape library you need to have the ACSLS  to manage that... 

 

Yasuhisa Ishikawa's picture

Such configuration does not work. Tape drives directly attached to NDMP host can be used for NDMP backups only. You can not use direct NDMP drives for other backups and disk staging.

If you want to use these drives for destination, you need to connect these tape drives to any media server. Shared Storage Option configuration is OK - you can share tape drives between NDMP host and media server if you can connect drives to both NDMP host and media server on SAN.
But, be sure, data will travel through network. Media server of DSSU or alternate read media server read backup images on DSSU and duplicate them to destination tapes.

If you want to use disk appliance as staging area, and want to duplicate images directly through SAN, you have to use OST compatible disk appliance which support "Direct Copy to dedicated tape drives" feature.

Authorized Symantec Consultant(ASC) Data Protection in Tokyo, Japan

satish.kumar@autodesk.com's picture

Yasuhisa Ishikawa

 Thank you Yasuhisa..   . So as per my understanding .. Disk stagging or Vaulting only happens through Master server or Media server to tape drives only through some SAN MEDIA or MASTER server , but not through NDMP host to tape drives .  hope Symantec needs to release newer version Netbackup NDMP MEDIA SERVER version [ which might take ages] . 

So Final confirmation Yasuhisa , is it possible to install HBA on physical zone server and connect a SAN cable to tape library and in this case , will the Master server [ It's a VM ]  detect the tape drive paths ? or we just need to quota for a brand new physical macine ? 

 

 

 

 

Yasuhisa Ishikawa's picture

Which type of hypervisor are you using for your master server? Tape device support on VM is limitted. NetBackup server on VMware or Hyper-V VM does not support tape devices. Please check Support for NetBackup 7.x in virtual environments for more detail.
http://www.symantec.com/docs/TECH127089

If your VM does not support tape devices, you need to add physical media sever into your NetBackup domain.

Authorized Symantec Consultant(ASC) Data Protection in Tokyo, Japan

Yasuhisa Ishikawa's picture

hope Symantec needs to release newer version Netbackup NDMP MEDIA SERVER version [ which might take ages]

Symantec released OpenStorage Technology(OST) for such purpose. But you need to purchase OST compliant disk appliancce and configure storage unit for OST disks in stead of BasicDisk.

Authorized Symantec Consultant(ASC) Data Protection in Tokyo, Japan