Hello,
I'm currently migrating to SEP12 and on some computers I encounter an error during the uninstall of SEP11 RU6.
Here is the msi command I use to uninstall (through a package deployment platform):
C:\WINDOWS\system32\msiexec.exe /x {3BAB4914-9CC1-4CC2-A3DA-56EF62DFD373} REBOOT=ReallySuppress /qn /L*v "C:\Windows\Cache\20020Sep_IE_01_0\20020Sep.IE.01.0.Remove.Log"
and the part of the MSI log that contains the error (1603):
MSI (s) (68:24) [08:52:39:490]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'SxsUninstallCA'
MSI (s) (68:10) [08:52:39:490]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSIEA.tmp, Entrypoint: CustomAction_SxsMsmCleanup
Action start 08:52:39: SxsUninstallCA.
1: sxsdelca tried opening key w/o wow64key 2: Software\Microsoft\Windows\CurrentVersion\SideBySide\PatchedComponents 3: 320 4: 0
1: sxsdelca tried opening wow64key 2: Software\Microsoft\Windows\CurrentVersion\SideBySide\PatchedComponents 3: 368 4: 0
1: sxsdelca 2: traceop 3: 1158 4: 0
1: sxsdelca 2: traceop 3: 1186 4: 0
1: sxsdelca 2: traceop 3: 732 4: 0
1: sxsdelca 2: traceop 3: 748 4: 0
1: scavenge 2: {90120000-0020-0409-0000-0000000FF1CE} 3: {63E949F6-03BC-5C40-C01F-C8B3B9A1E18E} 4: {3BAB4914-9CC1-4CC2-A3DA-56EF62DFD373} 5: 3
1: sxsdelca 2: traceop 3: 1193 4: 0
1: sxsdelca 2: traceop 3: 1186 4: 0
1: sxsdelca 2: traceop 3: 732 4: 0
1: sxsdelca 2: traceop 3: 748 4: 0
1: scavenge 2: {90120000-0020-0409-0000-0000000FF1CE} 3: {98CB24AD-52FB-DB5F-C01F-C8B3B9A1E18E} 4: {3BAB4914-9CC1-4CC2-A3DA-56EF62DFD373} 5: 3
1: sxsdelca 2: traceop 3: 1193 4: 0
1: sxsdelca 2: traceop 3: 1186 4: 0
1: sxsdelca 2: traceop 3: 732 4: 0
1: sxsdelca 2: traceop 3: 748 4: 0
1: scavenge 2: {90120000-0020-0409-0000-0000000FF1CE} 3: {98CB24AD-52FB-DB5F-B01F-C8B3B9A1E18E} 4: {3BAB4914-9CC1-4CC2-A3DA-56EF62DFD373} 5: 3
1: sxsdelca 2: traceop 3: 1193 4: 0
1: sxsdelca 2: traceop 3: 1186 4: 0
1: sxsdelca 2: traceop 3: 732 4: 0
1: sxsdelca 2: traceop 3: 748 4: 0
1: scavenge 2: {90120000-0020-0409-0000-0000000FF1CE} 3: {0F48A6DE-4343-516E-C01F-C8B3B9A1E18E} 4: {3BAB4914-9CC1-4CC2-A3DA-56EF62DFD373} 5: -1
1: sxsdelca 2: traceop 3: 748 4: 0
1: scavenge 2: {95120000-0052-0409-0000-0000000FF1CE} 3: {0F48A6DE-4343-516E-C01F-C8B3B9A1E18E} 4: {3BAB4914-9CC1-4CC2-A3DA-56EF62DFD373} 5: -1
1: sxsdelca 2: traceop 3: 748 4: 0
1: scavenge 2: {46395060-B733-4964-A6F8-253FB1F8B2C4} 3: {0F48A6DE-4343-516E-C01F-C8B3B9A1E18E} 4: {3BAB4914-9CC1-4CC2-A3DA-56EF62DFD373} 5: -1
1: sxsdelca 2: traceop 3: 748 4: 0
1: scavenge 2: {4278B780-6CB5-437A-BA6A-31C7F9FAB980} 3: {0F48A6DE-4343-516E-C01F-C8B3B9A1E18E} 4: {3BAB4914-9CC1-4CC2-A3DA-56EF62DFD373} 5: -1
1: sxsdelca 2: traceop 3: 748 4: 0
1: scavenge 2: {350C97B0-3D7C-4EE8-BAA9-00BCB3D54227} 3: {0F48A6DE-4343-516E-C01F-C8B3B9A1E18E} 4: {3BAB4914-9CC1-4CC2-A3DA-56EF62DFD373} 5: -1
1: sxsdelca 2: traceop 3: 748 4: 0
1: scavenge 2: {A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7} 3: {0F48A6DE-4343-516E-C01F-C8B3B9A1E18E} 4: {3BAB4914-9CC1-4CC2-A3DA-56EF62DFD373} 5: -1
1: sxsdelca 2: traceop 3: 748 4: 0
1: scavenge 2: {7E8833A1-AF24-4CAE-82DF-CFE14C14B94D} 3: {0F48A6DE-4343-516E-C01F-C8B3B9A1E18E} 4: {3BAB4914-9CC1-4CC2-A3DA-56EF62DFD373} 5: -1
1: sxsdelca 2: traceop 3: 748 4: 0
1: scavenge 2: {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} 3: {0F48A6DE-4343-516E-C01F-C8B3B9A1E18E} 4: {3BAB4914-9CC1-4CC2-A3DA-56EF62DFD373} 5: -1
1: sxsdelca 2: traceop 3: 748 4: 1610
1: sxsdelca 2: traceop 3: 1193 4: -2147023286
1: sxsdelca 2: traceop 3: 1225 4: -2147023286
1: sxsdelca 2: traceop 3: 1342 4: -2147023286
1: sxsdelca 2: SxsMsmCleanup 3: 0 4: -2147023286
Action ended 08:52:39: SxsUninstallCA. Return value 3.
Action ended 08:52:39: INSTALL. Return value 3.
Is there any way to bypass this error ?
Thanks