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Error upgrading BE 2010 R2 to R3 "tapeinstdll.dll"

Created: 13 Oct 2011 • Updated: 13 Oct 2011 | 7 comments

Después de arreglar con este hilo http://www.symantec.com/docs/TECH124316 el error de VxValidatorOps.dll, ahora sigo sin poder actualizar porque en Check enviroment aparece un error de tapeinstdll.dll.

 

¿Alguien puede ayudarme?

Un saludo,

 

After solutions with this threath http://www.symantec.com/docs/TECH124316 the error on "check enviroment" with VxValidatorOps.dll, now i have an error on Check enviroment with tapeinstdll.dll.

 

Anyone can help me?

 

Thanks

 

Belén Martín.

Comments 7 CommentsJump to latest comment

Thomas K's picture

Moving this thread to the BE forum for greater visibility.

bmartinsanchez's picture

I done it 3 times... the iso is ok, but I can't pass of "check enviroment" :(

 

Regards.

Belen.

CraigV's picture

Hi,

Did you try running this patch? It refers to BE 2010 R1 and not R2 which is what you are using.

I'd recommend running a repair of BE 2010 R2 first from Add/Remove Programs. Once done, try the upgrade again...

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

bmartinsanchez's picture

I have BE 2010 R2 version installed, and if I repair, can i loose any dates?

I'm installing fixes for R2 and then I will try to update to R3.

AmolB's picture

Even if install fails you will not loose any data.

Before proceeding with repair install stop SQL server BKUPEXEC service and make a 

copy of DATA and CATALOGS folder, located at X:\Program Files\Symantec\Backup Exec

CraigV's picture

...it depends. I've lost an entire BEDB due to a failed SQL Express installation so to say you won't lose data is a bit presumtuous. Always get copies of the mission-critical files of BE.

All the repair will do though, is fix the files that might be corrupted or missing in the installation itself.

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...