Endpoint Protection

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  • 1.  Error upgrading Symantec Client on SEPM Server

    Posted Sep 24, 2014 12:11 PM
      |   view attached

    Unable to install the latest version of symantec client on the SEPM server. Try to upgrade from 12.1.2 -> 12.1.4 and the upgrade failed. So, I ran clean wipe to remove the client and reinstall. Attached is the install log.

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    SEP_INST.zip   193 KB 1 version


  • 2.  RE: Error upgrading Symantec Client on SEPM Server
    Best Answer

    Posted Sep 24, 2014 12:26 PM

    Did you update the windows root certs first? If so, do that then try again.

    Certificate error occurs when attempting to install or upgrade Symantec Endpoint Protection

    http://www.symantec.com/docs/TECH218029

    Symantec Endpoint Protection 12.1 RU4 installation or migration on Windows fails due to outdated root certificate

    http://www.symantec.com/docs/TECH217284