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Error uploading ATI RADEON drivers to DriversDB for Deploy Anywhere.

Created: 15 Aug 2012 • Updated: 15 Aug 2012 | 5 comments

I have been using jobs for Windows XP OS deployment, and RDeploy/Ghost imaging uploading/downloading for our workstations. Deployanywhere always comes into play and installs the appropriate drivers for our Dell Optiplex GX270/GX280/GX620/745/760/780/790 and Latitude D620/D830 and soon E5520. I am having a problem adding any ATI RADEON video driver files to the DriversDB. ATI RADEONS are used in our GX280/GX620/760/780/790. I am constantly receiving the error: "Driver could not be recognized". Dell 790 is the one model I am concentrating on getting the video driver files to DriversDB, but no success. I have been successful with all the other drivers required. The 780/760/GX620/GX280 need to be uploaded also. But same error will come up for them. What do you think is causing this to happen?

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Sally5432's picture

I'm using DA with ATI Radeon 3450 on Opti 780s (but with windows 7).

Where are you getting the driver from?  Is it an .exe from dell?  If so, try extracting it with 7zip and uploading that way.

What version of CMS 7.x are you at and what is the file version of deployanywhere.exe?

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yogeshsadhu's picture

It is right , check if the driver you are importing is in exe form ; If not can you share the driver with us or the link of the driver from where we can download and try.

Yogesh Sadhu.

If you feel your issue has been addressed,please use the "Mark as Solution" link for the relevant thread.

MJammer's picture

Sally5432,

I get all my drivers from Dell under Dell Support > drivers. The drivers come in EXE form, but I always extract them and usually remove the EXE. For the Dell 790 (Windows XP) I download the video driver R289635 and R213143. In driver database management uner the Deploy Anywhere tab I always receive "Driver cannot be recognized". This also occures with the Dell GX-280/GX-620/760/780 video drivers that are also ATI.

The version of Notification server in use is 7.1. Deploy Anywhere I am not sure of the version, does 6/28/2011 help any? That is the Date modified for DeplyAnywhere.exe.

 

Yogeshsadhu,

The driver does come in EXE form but I am not utilizing the EXE file. I always extract it. The link I for the Dell 790 ATI driver (WinXP) http://www.dell.com/support/drivers/us/en/84/Drive....

 

Let me know what the both of you think.

yogeshsadhu's picture

Thanks for providing the driver link ;

I've downloaded driver and extracted , and even after extracting the source folder i see in the driver directory there are driver files present as filename.dl_ which is an archived file format  and driver manager does not understand this files and hence failed to import , This is a know behavior and we do not support importing of such driver files ; in future releases we are planning to support these kind of driver files.

You need to have the driver which are in complete extracted format i.e. All files referred in the INF file as dll, sys , exe should be present as mentioned.

If you did not find the driver in such format , then you can use expand command to change file to complete file name , i know this is a tedious thing to do.

Yogesh Sadhu.

If you feel your issue has been addressed,please use the "Mark as Solution" link for the relevant thread.

MJammer's picture

It has been a couple months since i visited this problem of mine. Yogeshsadhu, your message mentioned above:

"You need to have the driver which are in complete extracted format i.e. All files referred in the INF file as dll, sys , exe should be present as mentioned."

Are you referring to the files that are in the 2KXP_INF\B_35130 directory???? I see in there the files that are .dl_ files. The Driver Manager cannot make sense out of the files in that directory????? If so you are asking me to "completely extract" them as dll, sys ???? Cannot completely follow the instructions that are in your previous message.