Endpoint Protection

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  • 1.  Error VP SHELLRES.DLL is missing

    Posted Jun 15, 2016 10:18 AM

    On the client computer, getting the error as Error VP SHELLRES.DLL is missing .... Any Idea

     



  • 2.  RE: Error VP SHELLRES.DLL is missing

    Posted Jun 15, 2016 10:19 AM

    Have you tried running a repair on the client? What version?



  • 3.  RE: Error VP SHELLRES.DLL is missing
    Best Answer

    Posted Jun 15, 2016 10:23 AM

    Client version is - 12.1.6867.6400

    This started after updaing some policies on the manager



  • 4.  RE: Error VP SHELLRES.DLL is missing
    Best Answer

    Posted Jun 15, 2016 10:25 AM

    SHELLRES.DLL is the right-click - scan for viruses context menu, not sure if changing policies would affect this.

    Try running a repair on the client first. You may also want to run the symdiag tool on it for additional error checking:

    Download SymDiag to detect Symantec product issues



  • 5.  RE: Error VP SHELLRES.DLL is missing

    Posted Jun 15, 2016 10:59 AM

    Hey Brian,

     

    Found that the Group was somehow corrupted, so created a new group and moved the clients to the new group and that fixed.

     

    Thanks for your help !!!!!



  • 6.  RE: Error VP SHELLRES.DLL is missing

    Posted Jun 15, 2016 11:24 AM

    You're welcome.