Error: WebClientApiManager
Seeing this in the log after the upgrade to 7.12 MP1.1, doesn't seem to be any mention in the forums:
"31/01/2013 2:13:47 p.m.","WebClientApiManager:ProcessRegister: System.Exception: An exception occurred while executing the request ---> System.Exception: System.Exception: Unable to register the client 971c5e0a-942b-496a-b9e9-72945c86d2d3 ---> Altiris.ClientTask.Server.Exceptions.ClientTaskServerMaxComputerLimitExceededException: Exception of type 'Altiris.ClientTask.Server.Exceptions.ClientTaskServerMaxComputerLimitExceededException' was thrown.
at Altiris.ClientTask.Server.RemoteClientTaskManager.GetClientStatusAndLock(AltirisResourceGuid resourceGuid, Boolean ignoreMaxComputerLimit, ClientStatus& client, Boolean& created)
at Altiris.ClientTask.Server.RemoteClientTaskManager.RegisterAndCreateClientRecord(AltirisResourceGuid resourceGuid, String configurationXml, Boolean bLastResort)
at Altiris.ClientTask.Server.ClientTaskServer.RegisterClient(AltirisResourceGuid resourceGuid, Boolean bLastResort, String configurationXml) AtrsLog:Debug
--- End of inner exception stack trace ---
at Altiris.ClientTask.Server.ClientTaskServer.RegisterClient(AltirisResourceGuid resourceGuid, Boolean bLastResort, String configurationXml)
at Altiris.ClientTask.Server.ClientTaskServer.ProcessRemoteRegisterClient(Hashtable input, Hashtable& output)
at Altiris.DotNetLib.Sockets.SecureRemoting.SecureRemotingServer.ProcessRequestObject(Object work)
--- End of inner exception stack trace ---
at Altiris.DotNetLib.Sockets.SecureRemoting.SecureRemotingClient.SendRequestI(String service, Hashtable input)
at Altiris.DotNetLib.Sockets.SecureRemoting.SecureRemotingClient.SendRequest(String service, Hashtable input)
at Altiris.ClientTask.Server.HttpHandlers.WebClientApiManager.ProcessRegister(XmlTextWriter wr, NameValueCollection queryValues, Stream requestStream, Int32 contentLength)","Altiris.TaskManagement.ClientTask.*","w3wp","476"
Can anyone shed some light?
Comments 8 Comments • Jump to latest comment
Does this happen to all clients? What computer is referenced by GUID 971c5e0a-942b-496a-b9e9-72945c86d2d3?
Mike Clemson, Senior Systems Engineer, ASC
Intuitive Technology Group -- Symantec Platinum Partner
intuitivetech.com
In this instance it was a device called 4SWYNDPOSD01 which was available, pingable, etc
Symantec Technical Specialist
Hi Chalks.
Any answers to your post yet. I just finished an upgrade to MP1.1 this weekend and I'm seeing a lot of the same errors in my log too.
Regards,
Eugene
Sorry mate, not as yet. There must be others out there seeing the same thing though.
Symantec Technical Specialist
This exception could occur if "Maximum computers to manage per Task Server" number is exeeded (5000 by default). Please check this value under the Site Services -> Settings -> Task Service -> Task Service Settings. And check if the number of registered clients are exceeded to the corresponding task server.
Thank you,
Alex.
I have 2 task servers configured, the CMS and 1 other server. I have configured the CMS to manage a max of 100 active requests whereas the other server has been configured for the max of 5000
Symantec Technical Specialist
Hi, to answer all the above:
No, it does not happen to all clients
In this instance it was referencing a pc somewhere in the network
I have not found an explaination for this yet
No, the task server max computers does not exceed 5000
No, I do not even have that many devices in this network
Symantec Technical Specialist
I am seeing the same error on my install.
Dewayne Cudney
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