Client Management Suite

Good day!

After clicking on the "Add - Software release" a new window displays the error (the picture in the attachment). The log file contains error "Attempt to save messaging resource with guid a3f47e16-200c-4247-9e2a-886e1278bc8e has been blocked by the Host Resource Blacklist" and "Failed to process NSE", but I think that they have nothing to do with the addition of the new release.

What actions should be taken to fix the error?

I will be glad to any comments.

Hi Alexander Cherbunin,

Please check your Filter Blacklisted Host Computers - are you seeing Computers in this filter?
(Manage -> Filters->Computer Filters->Blacklisted Host Computers and User Configuration Blacklisted Users and Computers)

Also please check your Agent Registration Policy
(Settings->All Settings->Agent/Plug-ins->Symantec Management Agent->Settings->Registration Policies->Agent Registration Policy - Allow

Network23

Thank you very much for your recommendation! I will check this.

Hi Network23!

I can't find Agent Registration Policy in Management Console. Is this a "not default" configuration policy?

Hi Alexander Cherbunin,

​Which version of SMP are you using?

This is a default configuration policy!

Network23

7.1 ;)

Hi Alexander,

​Oh sorry - this feature isn´t avilable in 7.1. I think it was introduced with the 7.5 or 7.5 SP1 release.

Network23