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Error when disabling mailbox

Created: 15 May 2006 • Updated: 22 May 2010 | 1 comment

I have 1 EV server (5.0 SP4) and 2 Exchange 2000 servers. When I disable a mailbox on 1 server, it works fine. When I try on the other server I get an error:

"The Archiving Service for EXCH2 failed to disable the mailbox "User""

There is an event in Event Viewer

"An error was detected while accessing the Vault Database 'EnterpriseVaultDirectory' (Internal reference: ADODataAccess.cpp (CADODataAccess::ExecuteSQLCommand) built Mar 24 11:41:38 2005):


Could not find stored procedure 'ChangeArchiveType'.

SQL Command:

Additional Microsoft supplied information:

Source: Microsoft OLE DB Provider for SQL Server
Number: 0x80040e14
SQL State: 42000
Native Error: 00002812

Any ideas??

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Micah Wyenn 2's picture

Check the exchange service account associated with the exchange server that you're archiving. I've seen ADO errors like this if the account name associated with the system mailbox is somehow fubar'd.