Endpoint Protection

 View Only

  • 1.  Error when installing SEP-11 on PC

    Posted Mar 14, 2010 05:56 PM
    Ok, so I'm trying to install Symantec Endpoint Protection 11 on my mothers computer, and I'm receiving the Windows Installer Error 1620, which reads "ERROR_INSTALL_PACKAGE_INVALID: 1620: This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package."

    I've installed this program on a handful of computers and have not had any problems prior to his particular computer.  Any solutions that might help?  I've already installed the most recent version of Windows Installer and it has not helped.


  • 2.  RE: Error when installing SEP-11 on PC

    Posted Mar 14, 2010 09:47 PM
    extract the package and then install 


  • 3.  RE: Error when installing SEP-11 on PC

    Posted Mar 14, 2010 11:19 PM
     HI,

    You can refer to the following video as well.

    https://www-secure.symantec.com/connect/videos/how-create-client-install-packages-sep-110

    Aniket



  • 4.  RE: Error when installing SEP-11 on PC

    Posted Mar 15, 2010 02:17 AM

    HI Rafeeq

    Don't run setup.exe and you can try to run "Symantec AntiVirus.msi" in SEP11 package