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Error when installing SEP-11 on PC

Updated: 18 Sep 2010 | 3 comments
isutke1287's picture
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Ok, so I'm trying to install Symantec Endpoint Protection 11 on my mothers computer, and I'm receiving the Windows Installer Error 1620, which reads "ERROR_INSTALL_PACKAGE_INVALID: 1620: This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package."

I've installed this program on a handful of computers and have not had any problems prior to his particular computer.  Any solutions that might help?  I've already installed the most recent version of Windows Installer and it has not helped.

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Rafeeq's picture
14
Mar
2010
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hi

extract the package and then install 

Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq

Aniket Amdekar's picture
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Mar
2010
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KG-China's picture
14
Mar
2010
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HI Rafeeq Don't run setup.exe

HI Rafeeq

Don't run setup.exe and you can try to run "Symantec AntiVirus.msi" in SEP11 package