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  • 1.  Error when trying to capture Ghost Image

    Posted May 05, 2016 12:13 PM

    I am trying to capture a Windows 7 x86 image using the Capture Ghost Image within Altiris, however it keeps failing with the following error:

    ErrorMessage: The Exception have occured in Client Imaging Task. Exception has occured in function SMPPackage.cpp() at Line No 233. Type of exception is GeneralError. Error is callDSPSInfoOperationService()have failed. Return XML is =. Error from HttpGet = HTTP error occured. Error Description is utilCSMPPackagecallDSPSInfoOperationService. Value of Windows error code = 6 and message is The handle is invalid.

    Is anyone able to help fix this error?



  • 2.  RE: Error when trying to capture Ghost Image
    Best Answer

    Posted May 19, 2016 11:48 AM

    Thank you to Symantec Support for helping to resolve this. In case anyone else receives the error, the issue is that part of the deployment solution is missing, you can see this by opening IIS Manager on the site server and checking if Sites - Default Web Site - Altiris - PS - Deployment exists.

    If it doesn't, you can recreate it by running the following BAT file: \\NSSERVERNAME\nscap\bin\Deployment\Installs\PackageServer\CreateDeploymentDir.bat