What I tend to do for upgrades is
- set the server firewall to reject everything
- close down my altiris apps (console, configuration tool etc..)
- reboot (this kicks out any TS connections from other admins, and any Altiris apps are closed off)
- On restart, log into the server at the console (or use mstsc.exe /console)
- stop all the altiris services
- Upgrade DS
- Set the firewall configuration back
- Reboot
- Check all is well
Don't worry about the install failing half way through. The DS install is a full install package, so it will redo some of the old ground before getting to the point where it failed before. Hopefully this time though, it will proceed smoothly....
The process saves all the process and locked file hunting.... I am rather zelous with reboots though I do admit...
Kind Regards,
Ian./