Endpoint Protection

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  • 1.  Error while restoring the database, SEP 12.1

    Posted May 16, 2012 02:32 AM
      |   view attached

    Hi,

    I am trying to restore a the previous database of my SEPM 12.1 setup, but while running the restore wizard it is saying that "one or more server is still connected to that database and to stop the SEPM server and Web server services"

    Even when I stopped those services I am still getting the same error (check screenshot), I have even restarted the system.

    Let me know what am I missing.

    Thanks



  • 2.  RE: Error while restoring the database, SEP 12.1

    Broadcom Employee
    Posted May 16, 2012 02:59 AM

    can you try restarting the embedded service and try restore?



  • 3.  RE: Error while restoring the database, SEP 12.1

    Posted May 16, 2012 03:10 AM

    Did already, I restarted the whole server, even then its not happening



  • 4.  RE: Error while restoring the database, SEP 12.1

    Broadcom Employee
    Posted May 16, 2012 03:40 AM

    i think i got to know why you receiving the message, i believe you do not have the backup file , can you check if it is present under

    "Program Files\Symantec\Symantec Endpoint Protection Manager\data\backup". If there is no backup file you will see that message.



  • 5.  RE: Error while restoring the database, SEP 12.1

    Posted May 16, 2012 03:45 AM
      |   view attached

    Hi checked already, backup file is present, (check screenshot)



  • 6.  RE: Error while restoring the database, SEP 12.1

    Posted Jul 21, 2012 11:19 PM

    Check for semsrv.exe are running if so end the processes and go with Resttore wizard 

    Run the Restore wizard as administrator