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Error=9 (Zipfile not found)

Updated: 29 Jul 2010 | 2 comments
trb48's picture
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This issue has been solved. See solution.

Yesterday I sucessfully created a layer of Adobe CS4. I tested on a virtual machine to make sure that everything worked (and it did).  

After I tested the layer I wanted to load it into Workspace Streaming. I opened the Altiris Streaming Composer and after a few minutes of importing I received the following message:

Failed to extract VSA File C:\Document and Settings\Adminsitrator\Desktop\Classroom-AdobeCS4.vsa. Error=9 (Zipfile not found)

I have never encountered this problem and I am not sure how to work around it.

The layer is 3.29 gig. I used SVS 2.1 to create the layer. I am using Altiris Streaming Composer Version 5.2.2.604.

I am going to attempt to recreate the layer to see if that helps to solve the problem.

Any help with this issue would be appreaciated.

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trb48's picture
13
May
2009
2 Votes +2
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Problem Solved

Well, I finally figured out what the problem is.

The Streaming Composer has to dissassemble the exported layer (the VSA), convert it into a format that will allow it to be streamed, and then create a ZIP (so it can easily be uploaded to the streaming server). There is a program called "unzip.exe" in the C:\Program Files\Altiris\Streaming Composer folder. This program in freeware and open source. The build of the program included with the Streaming Composer has a 2 gig limit. So, if your exported layer (or VSA) is more than 2 gig the Streaming Composer cannot unpack the layer and convert it into something that will stream.

After some poking around I found that there has been an update to the unzipping software. Here is where  you can find it:

ftp://ftp.info-zip.org/pub/infozip/win32/

Click on the download called: unz600xn.exe. You will need to extract this file. Once you have, you will find a file called "unzip.exe". Copy that to C:\Program Files\Altiris\Streaming Composer. You will over right the old file and you should be good to go.

The limit on this version is 4 gig. To go beyond that you will have to get a 64 bit unzipping program (I think this means that you have to be running a 64 bit OS).

Keep in mind that usually when you finish you get a ZIP that has a streamable layer inside. This is not the case with files this large. It will not ZIP the file because the ZIP.exe doesn't support such large files.

Jordan's picture
15
May
2009
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I believe this 2 gig limit is

I believe this 2 gig limit is gone with Streaming 6.1 though you may need to be using SWV 6.1 layers.

If a forum post solves your problem please flag is as the solution