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EV 10 sp1 FSA With Celerra restore/copy performance

Created: 08 Nov 2012 • Updated: 19 Nov 2012 | 1 comment
Ronen Tzimbel's picture
This issue has been solved. See solution.


We installed enetrprise vault 10 to archive Celerra
and it`s take a long time to copy or recall a file
for example:
10 Mega Mpeg file =~2 min
100 mega AVI file =~10 Min

also you can see the dhsm connection

fs_dhsm connection:
state                = enabled
offline attr         = on
popup timeout        = 0
backup               = passthrough
read policy override = full
log file             = on
max log size         = 10MB
cid                 = 0
   type                 = HTTP
   secondary            =
   state                = enabled
   read policy override = full
   write policy         = full
   user                 =
   options              = cgi=n

please advice me

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JesusWept3's picture

I would personally open a call with symantec and reference this KB

Have them make sure that the issue is indeed fixed in 10 SP1 , and then that gives them a good starting point on how to diagnose the issues that you are seeing.