Video Screencast Help

EV 10.0.1 FSA Shortcut creation error code 18 ?

Created: 17 Oct 2012 | 5 comments


ANyone seen this error during FSA shortcut creation run

ARCHIVE *** Error *** - Error accessing the file: \\?\UNC\EV1.demo.local\archive\data\946080.wdv, error code: 18

Many Thanks

Comments 5 CommentsJump to latest comment

Nathan Clark 2's picture

No; have you logged a call with support?

ia01's picture

Hi Nathan,

No i haven't, will do shortly.

Have you also seen this while trying to create shortcut for certail DOC and XLS files?

enterprise vault  Error HRESULT E_FAIL has been returned from a call to a COM component

Nathan Clark 2's picture

the only one I remember is a Centera issue storing the item, as its a COM error it will prob be from storage, Dtrace and log a case.

JesusWept3's picture

just as a matter of interest, if you look on the server, is there anything holding those files open? does the file still exist?

Error code 18 means "There are no more files" which is a little ambiguous really