EV 10.0.3 compatibility with BE 2012 SP2 query
I’m facing a pretty interesting challenge and wondering if any of you had similar experience recently..
According to the compatibility matrix, EV 10 is supported by BE 2012, but for 10.0.0, 10.0.1 and 10.0.2 only, while support for 10.0.3 is still pending. To me, this is quite weird as EV 10.0.3 was released in January 2013 and BE 2012 SP2 in August 2013, hence more than 6 months between them and both are Symantec products.
What is more strange is that, if you use EV 10 SP3 you are not able to back it up using Backup Exec 2012 by any means, not even using the normal Windows agent with PowerShell scripts. If you have at least an Application & DB license (same used for EV) installed on your backup server (say for a SQL server), when you install the backup agent on the EV/SQL server and try to configure the policy (normal windows backup), it will detect the EV directory and will grey-out all EV service locations and not allow you to select them for backup.
Did any of you get across with similar situation? If so, what workarounds have you used?
PS: We have logged a case with Support (BE team) and they are confirming the above functionality, and that there is no solution at the moment.