EV and windows desktop search
Created: 13 Sep 2012 | Updated: 19 Oct 2012 | 3 comments
This issue has been solved. See solution.
Hi
Maybe someone can help.
is anyone aware of issue with EV9.0.1 client add-in and windows desktop search? In our environment we have several users with shared calendars/mailboxes and when using the windows desktop search in outlook... outlook crashes. Investigations with microsoft have led to this KB - http://www.symantec.com/business/support/index?page=content&id=TECH169660 - this says its resolved in 9.0.3 client but that is not going to be available for some time in our place
this issue is only present on users whose mailbox/calendar is shared
machine build is outlook 2010 / EV cleint 9.01
any ideas??
thanks
Discussion Filed Under:
Comments 3 Comments • Jump to latest comment
You can use the newer client without upgrade the EV server.
Also, did you try the workaround in the TN? Did that work?
Tony Sterling
www.bluesource.net or www.bluesource.co.uk
Offices in the US and the UK
hi Tony
yep i am aware you can use the new client without upgrading the backend (we are currently on EV 8 sp5 server)
I am awaiting cofirmation if the users in quesiton have tried the workaround
Have you heard of the above issue before?
GTK- I have heard, and worked on these type of issues .. when I was at Symantec. So yes, go for the later client.
Many Thanks,
Rob
www.quadrotech-it.com - All your EV Tools
PS I hope that the post proves helpful.
Would you like to reply?
Login or Register to post your comment.