EV buttons missing after reinstalling OWA extensions on 2007 CAS servers.
Created: 03 Nov 2012
We have EV 9.0.3, exchange 2007 Mbx servers and seperate CAS servers, due to issue on CAS server it has been re-formatted and EV OWA extensions have been re-installed but while accessing through OWA EV buttons are missing.
Comments
Copied old web.config and
Copied old web.config and smallIcons.xml file and restarted IIS .
Now, EV buttons are appearing as red cross buttons.
Need your suggestions to resolve the issue.
Does the new CAS server has
Does the new CAS server has the same IP-address as the old server ?
If not, you will have to add the ip to the file exchangeservers.txt on the EV server, and rerun the owauser.wsf script.
If this response answers your concern, please mark it as a "solution"
The new CAS server has the
The new CAS server has the same old IP-Address.
I have reinstalled the OWA extensions again and now the EV buttons are appearing but only Search Archive option is not working .
Does the other buttons work
Does the other buttons work fine ?i.e archive and restore
refer http://www.symantec.com/docs/TECH54355
enable logging
http://www.symantec.com/business/support/index?page=content&id=TECH58865
If this response answers your concern, please mark it as a "solution"
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