EV Domino archived items access not working
I have recently installed EV Domino environment in my test environment. Its all virtual.
Domino Servers 8.5.3
Lotus notes 8.5.3
When user double clicks on shortcut in Notes client, it shows its connecting to EV gateway server but it does not open the original item instead it shows shortcut body itself. I restarted the EV server but it didnt help. There are no events on Domino Console and nothing in Event logs on EV Server either.
Is there any compatibility or known issue with this environment? Or something related to configuration?