EV FSA Archiving - Recall Problem where source folder deleted
I have a site where the customer is running EV8 FSA / Email archiving, and I am having problems when trying to run FSAUtility to recall a directory.
The site have deleted the directory some time ago, and wish to recall all of the files back again. When accessing the archived folder through the ARCHIVEEXPLORERUI.ASP web interface I cannot see the archived share (I can see some other archived shares OK), even though I am signed on as the VSA so should have access. Just to be sure I added the VSA to the permissions tab in the Archives tab of the admin console for the archive in question - but no change when viewing through the web-app. I also synchronised via the FSA task. I have not restarted IIS. I did logoff / logon.
If I do a search archive from the archives tab in the admin console I do see the folder I am interested in and can see all of the items within it OK - but obviously cannot recall from there (and there are many sub-folders / files to restore so not feasible).
I don't see why I cannot see the V$ archive through the Web-App (I can see 3 out of 5 of the FSA Archives in the web-app), but can see it and search it in the Admin Console.......
I tried running the FSAUtility as follows (signed on as the VSA):
\\server_name\volume\directory above was the original directory I am looking for. The archive point was at the volume level. This directory no longer exists on the fileserver, although the archive still holds all the data.
I thought this should restore the files to the new share - although with the -r I was trying in report mode first. All I get is an error message INVALID USER SWITCH FOR THE -t (Restore original files) OPTION.
Will this utility only restore files where the shortcuts already exist in the original folder (and must the original folder exist), or should it simply pull back all of the files which were archived from the original directory ? I understood it should query the EV database and restore all files which were archived from the specified directory.
Am I missing something here ?
What is the correct way to 'bulk' restore files from the archive in EV8 where the original location no longer exists ?
Also, when I can get this to work is there a way to achieve the following. The archive runs from the root of the V$ drive, and my directory is underneath that level. My directory contains many subdirectories, and if possible I want to be able to specify to restore only subdirectories beginning H thru Z (i.e. don't want ro restore subdirectories beinginning A thru G). Is this possible ? If not I will restore all and simply delete the ones I don't want.