EV10 add-in shows "Light Functionality Enabled" even with hotfix installed on server
We are in the process of upgrading from version 9 to 10. I am pushing out the Outlook Add-in 10.1.1173 to some stations for testing. While reading the upgrade guide it pointed me to: http://www.symantec.com/business/support/index?page=content&id=TECH175938 to get a couple hotfix files for our current version (9.0 build 1193). I copied the files into the specified locations as instructed.
However when I open outlook and go Help>About Enterprise Vault it shows "Light functionality enabled" and I am not able to view any of the properties of any vault mailboxes (one of the 'symptoms' of the light functionality of the add-in).
Any ideas how to resolve this, or anyone else ran into the same issue?