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EV10 FSA Utility Error: Invalid fileServer

Created: 14 Dec 2012 • Updated: 14 Dec 2012 | 2 comments
This issue has been solved. See solution.

 

Hi,
 
FSAUtility.exe -b -s "\\Fileserver\Share\Fodler 1"
 
Says: Error: Invalid fileServer \\FileServer
 
Any idea please?
 
Running that from EV Service account.
 
Many Thanks

Comments 2 CommentsJump to latest comment

TonySterling's picture

There is a TN out there but right now I can't link to it.  It is basically this:

When attempting to run the FSAUtility to restore files, the error below is generated

Error

 

Error: Invalid FileServer  <unc path specified>

Cause

 

There is a DNS name specific for all file server targets that is stored in SQL.  If this name does not match during the name resolution process, the error will occur.

Solution

 

1. Log into the SQL server hosting the EnterpriseVaultDirectory database. This can be found in the registry on the Enterprise Vault (EV) server under: HKLM\Software\KVS\Enterprise Vault\Directory\DirectoryService

2. Expand Databases | EnterpriseVaultDirectory | Tables | dbo.FileServerEntry

3. Right-click | Open table  (SQL 2005). For SQL 2008, choose Select Top 200 rows

4. Make note of the server name listed in the DnsName column

5. Run the utility again using the server name from the previous step

 

You could give that a go...

SOLUTION
ia01's picture

Awesome! Thanks Tony, that was DNS issue, shortname was resolving to another DNS for some reason.