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EV10 (SP3) Items being archived, search returns vault being updated

Created: 30 Apr 2013 | 6 comments

Items are being journaled and archived (can export from archive to PST, savesets being created. However, nothing in the indexes.  Rebuild go fast but show nothing added to indexes.

 

EV10 archiving from Exchange 2010.

On Windows 2008 R2, IPV6 disabled.

Operating Systems:

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TonySterling's picture

Was this an upgrade or new install?

Are there any errors in the EV App Log?

 

kevinbwood's picture

New install of EV10 SP2, upgraded to SP3 (2 having same issue)

No errors in EV event log.

kevinbwood's picture

You have GOT to be freaking kidding me!

Looking in system log, I noticed, burried, two DCOM errors.  Turned on remote administration.

NOW the index rebuild it taking longer (before completed rapidly, adding nothing.) I am seeing items added to the index. Finally. (I had port 135 already open TCP and UDP).

kevinbwood's picture

May have spoken too soon.  Only rebuilt 1. The rest show same behavior

TonySterling's picture

So now 1 has rebuilt correctly but your others are still having problems?

Did these ever work when you were 10.0.2?

Have you seen the Indexing TN?  http://www.symantec.com/docs/HOWTO58947

It has an Adv troubleshooting section that might lend a hand in narrowing down the issue.