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EV7.5SP2 - Index-related - Event 7264 - Directory not empty

Created: 03 Jun 2009 • Updated: 21 May 2010 | 3 comments
GertjanA's picture
This issue has been solved. See solution.

Hello all,

Issue most likely has happened because of index-disks being dismounted without previous warnings.

I now see in eventviewer
Event Type: Error
Event Source: Enterprise Vault
Event Category: Index Server
Event ID: 7264
Date: 3-6-2009
Time: 10:41:02
User: N/A
Computer: SAD4429
Description:
Abnormal error occurred

Error: The directory is not empty. [0x80070091]
Reference: CAltaVistaIndex/OAVI/ie
Index: 106A5768273522B458A913AFF8D15B67C1110000DMS/Volume:79830 (Journal Archief voor de VAD4121)
Info: E:\EVStorage\Indexes\Location1
106A5768273522B458A913AFF8D15B67C1110000DMS_7179719

Additionally same event other reports:
The AltaVista index is not open

The index is in a rebuilding state (actually choose Update).

Anyone an idea what to do (besides restoring a working copy and update that?)

Thanks.

Comments 3 CommentsJump to latest comment

Lerxst's picture

The Index will show a status of 'Rebuilding' even when an Update is selected, so there is no need to restore the Index.

GertjanA's picture

After thorough investigation, we found that the disks were marked as 'corrupt'

a chkdsk /f is running now, and fixing errors. One of the 'scary' things is that it is reporting:
replacing invalid security id with default security id for file xxxxxxxx

As soon as this is finished, I'll do a reboot, and check security on the specific folder and files.

Update will follow.

Thank you, Gertjan, MCSE, MCITP,MCTS, SCS, STS
Company: www.t2.nl

www.quadrotech-it.com

www.symantec.com/vision

GertjanA's picture

Disk was not healthy. chkdsk has replaced securty descriptor on all files, checked security, re-applied, rebooted, now all is well.

Thank you, Gertjan, MCSE, MCITP,MCTS, SCS, STS
Company: www.t2.nl

www.quadrotech-it.com

www.symantec.com/vision

SOLUTION