Evault Mail missing issue
We have an exchange mailbox "~ HR confidential" which has mail being moved into it from another mailbox "~ Technology Support", this mailbox used to be called "~ Business Services" in exchage. The mail that is in "~ HR confidential" doesn't seem to be archiving into it's own archive store and seems to be going into the "~ Technology Support" archive store which in Evault is called "~ Business Services".
The problem that we are now experiencing is that Wendy is looking for some mail in a folder back from August which seems to have disappeared. This was under the folder Absence 2012 - Completed RTWs in "~ HR Confidential", everything back from December no longer shows in the Evault explorer.
Is there any way that we can get the mail to start archiving to the correct Archive, also is there any way to recover the lost/missing mail item/s?
Thanks for any help on this