I'm working on a freshly installed EV server. Mailbox archiving was working a few days ago and today I noticed the Indexing service was stopped. When I try to start the service I get the error 41312 in the event log. I tried to reboot the server and to move the EV_Cache to another folder but I'm still not able to start the Indexing service.
Enteprise Vault 10.0.1.1171
Windows Server 2008 R2
Exchange 2010 SP2 UR3
Index service were not able to start and it throws an event 41312 error in the event viewer
Log Name: Symantec Enterprise Vault
Source: Enterprise Vault
Event ID: 41312
Task Category: Index Admin Service
The Indexing Service could not complete all the required startup routines: Could not obtain the service entry identifier for this service. Service will be stopped.