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Event 6592 Abnormal error occurred

Created: 14 Aug 2012 • Updated: 07 Dec 2012 | 4 comments
This issue has been solved. See solution.

Hi ,

We recently upgraded from EV8 to EV9, now we have in the eventlog many 6592 Events.

The message we get is:

Log Name:      Symantec Enterprise Vault
Source:        Enterprise Vault
Date:          8/14/2012 1:08:09 PM
Event ID:      6592
Task Category: Migrator Server
Level:         Error
Keywords:      Classic
User:          N/A
Abnormal error occurred
Reference: CStore::CurrentVault()/Vault object is null

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Event Xml:
<Event xmlns="">
    <Provider Name="Enterprise Vault " />
    <EventID Qualifiers="49156">6592</EventID>
    <TimeCreated SystemTime="2012-08-14T11:08:09.000000000Z" />
    <Channel>Symantec Enterprise Vault</Channel>
    <Security />
    <Data>CStore::CurrentVault()/Vault object is null</Data>

Anyone know what "CStore::CurrentVault()/Vault object is null"  means ?

Could it be come from the collection process or is it maybe an error from the SQL server ?

Kind Regards,


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JesusWept3's picture

Mitratorserver is the process that imports/exports PST files, so it's either a PST migration (wizard/client driven/server driven) or its vault cache builds

You will have to DTrace MigratorServer for more information

Dave201's picture


This is the Dtrace output:

Kind regards,

EDITED>>added dtrace as attachment

dtrace.txt 6.66 MB
JesusWept3's picture

when posting dtrace please attach it as a txt or zip file as its just too difficult to read on this page

TonySterling's picture

Did you ever sort this?

Your dtrace is full of

30285    09:34:57.432     [10472]    (MigratorServer)    <1988>    EV:H    {CStoreAccessor::RetrieveItem} (Exit) Status: [The specified Saveset does not exist.      (0xc0041aac)]