Endpoint Protection

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  • 1.  Event ID 45 Tamper protect

    Posted Mar 30, 2015 05:11 PM

    I have several clients that are generating several informational Tamper protect messages.  However the processes are like Adoe Flash and IEXPLORE.EXE.  The security scans seem fine, no viruses and such, but I dont think a Tamper exception is appropriate for these processes.

    Any thoughts on if this is normal chatter and/or an issue.  The end users are complaining about slowness and blue screens..Im removijg variables in my troubleshooting.  An example of the event id log below

    Scan type: Tamper Protection Scan
    Event: Tamper Protection Detection
    Security risk detected: C:\PROGRAM FILES (X86)\INTERNET EXPLORER\IEXPLORE.EXE
    File: C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.5337.5000.105
    Location: C:\ProgramData\Symantec\Symantec Endpoint Protection
    Computer: ISXXXXX
    User: XXXX
    Action taken: Access denied



  • 2.  RE: Event ID 45 Tamper protect

    Posted Mar 31, 2015 11:56 AM

    Tamper protections do not always indicate a malware issue. It could just be that IE is trying to read a Symantec process and SEP denies it. If you don't see any issues with functionality it is fine but you may want to test on a few by adding the tamper protection exclusion to see if it resolves your issue.

    Creating a Tamper Protection exception on Windows clients



  • 3.  RE: Event ID 45 Tamper protect

    Posted Mar 31, 2015 11:57 AM

    You need to create Tamper Protection exception

    Creating a Tamper Protection exception on Windows clients

    http://www.symantec.com/business/support/index?page=content&id=HOWTO55213