Event ID 6502 and 2856 after upgrading from SEV 2007 SP4 to SEV 2008 (8.0.2)
I have a really annoying issue that is preventing SEV from archiving to my current vault since I upgraded from SEV 7 to 8. Shortly after the upgrade which passed all checks and went through 100%, all was well until these two events starting filling up the Windows Event Log (Symantec Enterprise Vault). The product doesn't appear to archive once this message starts up and it fills the event log at a rate of around 60 events per second, so it grows to a full log in a matter of minutes. Event ID 2856 is almost always followed by 6502.
EVENT 2856 Failed to find configuration information for the Journaling Agent in the Directory Service on computer RSAVAULT This could be because the Task was deleted before completing all its outstanding work. Task entry id: 1845C5CF1F750CF4293292F98040574AF1011y00vault.rennies.co.za
EVENT 6502 Failed to inform the Journaling Service of unsuccessful storage of a Saveset in a Vault Store. Reason: Failed to find configuration information for the Agent in the Directory Service on computer This could be because the Task was deleted before completing all its outstanding work. Task entry id: [0xc0040b28]
If I put the Vault Store into 'Backup' mode, the error stops straight away, but obviously this prevents any further writing to the vault store, and even if I stop the Journally tasks and mailbox Archiving tasks while the store is open for writing, the events still persist. I can't find anything remotely similiar on the forums or via Google and the closest match mentioned MSMQ and items in the queues. I've purged any items in the queues and gone as far as to re-install MSMQ.
Any ideas? Short of re-installing the entire product, I can't find anything to resolve the issue.