Event ID 6578, 3055 - errors
This pair of errors is showing up only for a few specific mailboxes. We recently upgraded from EV 2007 SP5 to EV8 SP1 so I don't know if it's related. We're archiving from Exchange 2007 SP1. Strange thing is that the mailboxes in the 3055 errors aren't enabled in EV.
Event Type: Error
Event Source: Enterprise Vault
Event Category: Archive Task
Event ID: 6578
Date: 8/6/2009
Time: 8:41:33 AM
User: N/A
Computer: EVServer
Description: Abnormal error occurred
Object: CVaultStatusCache
Reference: LE/RE
Event Type: Error
Event Source: Enterprise Vault
Event Category: Archive Task
Event ID: 3055
Date: 8/6/2009
Time: 8:41:33 AM
User: N/A
Computer: EVServer
Description: PF_CheckVaultAvailability has been unable to determine the current Vaults status.
Details:
VaultId: Temporary Vault Id
Mailbox: /O=Company/OU=Users/cn=Recipients/cn=Mailbox
Folder: Inbox
Reason: Error reading Vault Status entry in Vault Directory [0xc00418bd]
Comments
Hmm this error (3055) looking
Hmm this error (3055) looking through the internal knowledge base is an old one which was dealt eith in the EV6 days but nothing reported since so looks like you have stumbled across something that has not been seen.
Just taken a look at the PF_CheckVaultAvailability and looking at the code it indicates to me that these mailboxes must have been enabled for archiving at some point. Is this correct or not?
Also can you get a DTRACE of the archivtask process and post
EV Backline Technical Support Engineer APJ Region
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