assume you have seen this?

http://www.symantec.com/docs/TECH61599  

if you have, then you probably need to look at the details of the items being archived at the time of the error.

The size specifically.

Thanks GCox, I've made some progress with this...

I can see that at the time we are getting these errors, we are also getting a lot of errors in the Enterprise Vault Converters Log (Event ID 6497).  I've managed to use the ArchiveID in the 6592 errors to identify the mailbox and folder path.  Strangely, all of the users who generate this error have ".MSG" files in the folders.  So the folder will contain normal Outlook Items and also contain items where the subject will give the name of the actual file (This is a message.MSG)

Is there a way to force EV to archive these or just ignore them?  We're using EV2007 SP6

Thanks

Have you checked your SQL transaction logs?

When running an Archive Task, Event ID: 6592 error may be generated.

Hi Tony,

Yes I have and I'm assured that SQL is fine.  It's definitely something to do with this message type .MSG.  Can I add it to the exclusion key:

HKEY_LOCAL_MACHINE\SOFTWARE\KVS\Enterprise Vault\ExcludedFileTypesFromConversion

???

We have Outlook 2003 SP2...

Thanks