Endpoint Protection

Hi.

Every day when the live update run i receive 1 warning

Event Type:    Warning
Event Source:    SEPM
Event Category:    Content
Event ID:    7201
Date:        6/5/2016
Time:        1:41:01 πμ
User:        N/A
Computer:    ANTIVIRUS1
Description:
Info:Content download to the server failed.
Symantec Endpoint Protection Manager could not update Symantec Endpoint Protection Manager Content Catalog 12.1 RU2.

Product:Symantec Endpoint Protection Manager Content Catalog 12.1 RU2
Version:
Language:
Monikers:,{999C2E87-0AB4-F6CD-0051-672E4F7C7C3D}
Sequence:
PublishDate:
Revision:0
Source:Public LiveUpdate Server (Symantec LiveUpdate Server)
Size(in bytes):-1

I had already try the TECH197844 without success.

Any idea??

Download and run the SymDiag tool on the SEPM to see what additional errors exist:

Download SymDiag to detect Symantec product issues

SymDiag does not run in my server.

I don't know if the problem is my OS Windows Server 2003 R2 with SP2

I believe it requires .NET 2.0 or higher.

I already had .NET 2 with SP2 and .NET 3 with SP1

Then does it throw an error message or just doesn't run?

Also, what is the exact SEPM version you're running? 12.1.2?

No error at all.

Just doesn;t run.

And are you on SEPM 12.1.2?

Can you post the log.liveupdate file?

No the version is 12.1.4

Also upload the log.liveupdate in rar

Attachment(s)

Log_14.rar   115 KB 1 version

Do you have a proxy in place? There are multiple entries for proxy auth failing

Yes i have a proxy.

The point is all the other update finish succesfully!!!