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EVENT ID:8390 generating

Created: 22 Jun 2013 • Updated: 06 Jul 2013 | 1 comment
This issue has been solved. See solution.

when ever users browse enteprise vault server through web browser its throwing 500 error message or simply error icon displaying and in the event viewer following message displaying:

he EnterpriseVault.DirectoryConnection object reported an error.
 
Unspecified error

Internal references:
Error [0x80004005]
{CDirectoryConnectionObject::GetEnumerableArchivesXML} [.\DirectoryConnectionObject.cpp, lines {14144,14153}, built Dec 11 16:18:57 2012]

For more information, see Help and Support Center at http://entced.symantec.com/entt?product=ev&language=english&version=10.0.3.0&build=10.0.3.1090&error=V-437-8390

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Log Name:      Symantec Enterprise Vault
Source:        Enterprise Vault
Date:          6/21/2013 5:36:33 PM
Event ID:      8390
Task Category: Web Application (WP)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      INMUM01EVAPP01.internal.testing.com
Description:
The EnterpriseVault.DirectoryConnection object reported an error.
 
Unspecified error

Internal references:
Error [0x80004005]
{CDirectoryConnectionObject::GetNonDeletableArchivesByVaultStore} [.\DirectoryConnectionObject.cpp, lines {1036,1044}, built Dec 11 16:18:57 2012]

how to resolve these issue. please share your thoughts....

Operating Systems:

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TonySterling's picture

This is a duplicate of https://www-secure.symantec.com/connect/forums/eve...

Please use that thread for comments\replies.

SOLUTION